San Francisco, CA
 Hospital & Health Care

Meet Honor

Honor is changing the way we care for our parents. Founded in 2014, the San Francisco–based company brings workforce management and technology expertise together with high-touch, personalized care to improve the in-home care experience. Since launching the Honor Care Network in 2017, Honor has partnered with a growing roster of independently owned home care agencies to deliver reliable, transparent, and high-quality care. The Honor Care Network currently provides non-medical home care services to families in more than 800 cities and towns across the United States. For more information, visit www.joinhonor.com.

Technology at Honor

Our product is a high-touch human experience—a caregiver (we call ours Care Pros) providing care. . As a product team, our job is to solve the complex logistics of delivering that experience. Here are two examples of some exciting projects we’ve worked on recently. First, a new performance view in the Honor Care Pro app: A key challenge we face at Honor is how to best manage and motivate a large, distributed workforce. One way we do this is by delivering more transparency to our caregivers to better enable them to do great work. In this project, we provided caregivers a view in their app that showed their performance on several key dimensions, giving them a clear, shared framework for evaluating their performance and celebrating their hard work. It seems small but this was a huge innovation for the industry. Another exciting project was our in-house analytics infrastructure: This was an Engineering-led project that was both technically challenging but also an opportunity for our technical leads to put on their PM hats and drive the project forward through multiple iterations. Engineers are expected to set up their own analytics for projects but we lacked the infrastructure to do this quickly and efficiently over time. We had to dig into our own pain points to uncover the simplest, impactful solution to our use cases. We didn’t need a robust system to handle a crazy amount of data for generic use, we simply needed to support our own scale of data ingestion.

Culture at Honor

Our culture is rooted in empathy and collaboration. We love building products that help our clients (seniors) as well as our caregivers (primarily women of color), both historically marginalized groups, underserved by design and technology. We believe the best solutions come from leveraging different perspectives and strengths, so we constantly pull in one another to vet our thinking. We work closely with Design and PM throughout a project lifecycle, gaining a closer view on how other teammates work through challenges. And we contribute early to discussions on product approaches and implementation strategies.

Why working with Honor is different

Honor is the home-care solution that helps older adults continue to live and age in their own homes with greater joy, comfort, and grace.

Our Commitment to Diversity and Inclusion

Our culture is rooted in empathy and collaboration. We love building products that help our clients (seniors) as well as our caregivers (primarily women of color), both historically marginalized groups, underserved by design and technology. We believe the best solutions come from leveraging different perspectives and strengths, so we constantly pull in one another to vet our thinking. We work closely with Design and PM throughout a project lifecycle, gaining a closer view on how other teammates work through challenges. And we contribute early to discussions on product approaches and implementation strategies.

Meet the Team

We're Hiring!

Honor is a mission-driven company, changing the way we care for our parents and loved ones. The technology and systems we build directly affect the lives of those receiving care and those providing it. This is work that makes you feel good. And this is a culture based on diversity of thought, ideas, and people.

View Careers
Articles about Honor