2nd Watch has an opening for a Specialty Solution Architect to join our team! As a Specialty Solution Architect, you have the opportunity to challenge the status quo, by aiding the growth and defining the future of Managed Services and IT Operations for Enterprise Organizations. Cloud has driven organizational change and it continues at a rapid pace, but Cloud Operations Management has been slow to evolve. This is your opportunity to be at the forefront of defining the next chapter of Cloud management and operations spanning traditional Enterprise workloads and Cloud Native deployment patterns.

As Specialty Solution Architect – Managed Cloud Services, you will:

• Assist Sales, Account Managers, Business Development Managers, Generalist Solutions Architects and Service Delivery Managers in pre-sales activities as the Subject Matter Expert for delivering Managed Services
• Be intimately familiar with the processes, steps and the methods, 2nd Watch undertakes when performing Service Delivery to a client’s environment
• Conduct Pre-Sales workshops with prospective clients to gather support requirements and assist in delivering proposals, Statements of Work (SOWs) with High Level Designs (HLD’s)
• Ability to assist Generalist Solutions Architects with the completion of Request for Proposals (RFPs)
• Conduct Well Architected Reviews (W.A.R.) for existing and prospective clients during pre-sales engagements.
• Proactively identify opportunities during the pre-sales engagement process and be comfortable with articulating (internally and externally) best practice recommendations for process improvement
• Work with Managed Services Leadership and the platform team to identify opportunities to deliver a consistent quality of service for solutions through automation wherever possible.
• Maintain technical knowledge of products, services, features, functionality, and interoperability of services introduced to CSP products
• Continuously develop and conduct training for Solution Architects, Service Delivery Managers, Business Development Managers, and Account Managers on the evolution and enhancement of MCS offerings
• Work with the Practice Director, Solutions Managers, and Marketing in the creation of collateral to support the sales process.  This includes contributing to developing sales presentations and development of qualifying questions
• Collaborate with Practice Directors and Solutions Managers on opportunities to enhance the offering through providing client use cases and requests to make strategic recommendations for future solutions
• Evangelize 2nd Watch Solutions and capabilities across the cloud computing community and social media platforms
• Provide pricing guidance to the sales team ensuring solutions align with corporate margin and revenue targets
• Work collaboratively with Cloud Service Providers, cloud engineers, solutions architects, account executives, Practice Directors and Cloud Enablement Delivery Team to create new, scalable and robust offerings

The successful candidate for this role will support existing and new prospects with the ability to understand the complexity of the delivery of services to clients.  They must understand large and complex services engagements in their area of expertise to include the appropriate methods and skills needed to solve business problems in the clients’ organizations. They identify new business opportunities, creatively participate in the development and sales of solutions, and assist the Account Executive, Business Development Managers, Generalist Solutions Architects, and Service Delivery Managers in winning the business.

Additional Information