AlphaSights is looking for a proactive and driven individual to join the Technical Operations team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Senior IT Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the NY office.
From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and approach your work and the company’s IT environments with a real sense of ownership. You also need to be proactive, creative, and enjoy interacting with other people. We expect you to always be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.
The Technical Operations team is a fast-growing, motivated group, which allows for a high growth potential and opportunities to distinguish oneself. We are looking for a team member who is a strong generalist and now craves the opportunity to also focus on managing critical infrastructure. They will be keen to develop a wide range of skills and knowledge, while also bringing valuable industry experience and perspectives to bear on our department as we continue to evolve. A successful hire in this position will represent an effective coach and role model within the team; taking leadership to build natural and efficient processes, working on cutting edge modern tech and tools, and working with the Global Team to build IT products from the ground up.
It would be great if you also had:
Please note this is mainly an office based role with possible travel when required for offsite event support
Attributes we’re looking for:
Compensation and benefits
Perks: Subsidized lunch, complimentary breakfast & snacks, corporate gym rates, iPhone and MacBook Pro for work
AlphaSights is an equal opportunity employer. Read more about our commitment to DEI here.
AlphaSights was born with a purpose: to unlock human knowledge and power progress. From our state-of-the-art offices in nine major world cities, we connect business leaders seeking knowledge with the experts who possess it. We’re one of the fastest-growing global companies, employing 1500+ colleagues of 60+ nationalities.
What we do
We operate at the heart of the global knowledge economy, providing a suite of knowledge-on-demand services to investment funds, consultancies, Fortune 500 companies and nonprofits. Our clients use our services when evaluating critical investment and business decisions. We connect them with industry experts who possess specific knowledge that is otherwise unavailable to them.
We’re a fast-paced, client-driven service organization. We respond to client inquiries within minutes and deliver within hours. When deadlines are tight, and when robust insight is make or break, our clients count on us.