Site Reliability Engineer (Linux)
Chicago, IL
Job Description
Cboe/Hanweck seeks an experienced Site Reliability Engineer (SRE) who is looking for a new challenge in the financial technology services industry. Hanweck operates a large scale data environment with petabytes of market and analytic data, and generates real-time data in time-frames from milliseconds to minutes. This is an opportunity to work within a team of people with experience in financial markets, computer and data science, and with a keen interest in discovering new sources of information for financial markets.
The SRE team is responsible for the real-time operations of Cboe/Hanweck’s applications. The SRE’s work closely with Developers, Infrastructure, and Client Services to test, configure and deploy new application releases; help onboard new customers; monitor application health and performance; troubleshoot operational issues; document applications and APIs. SRE’s maintain best-practices around change management, including automating as much of the DevOps workflow as possible.
Responsibilities
- Work Closely with the wider teams including client services, infrastructure, and development to ensure excellent delivery of services.
- Manage and maintain the release of production changes
- Maintain the necessary infrastructure to facilitate testing and production deployments
- Participate in daily operational activities required to ensure production systems are fully operational.This includes: Real time application health checks, Application performance monitoring, 1st and 2nd level troubleshooting for application-related issues, Assist infrastructure team on 2nd level troubleshooting for FTP services, databases, network, hardware, etc.
- Provide 1st and 2nd level Technical Application and Data Analysis Support to customers
- Maintain deployment runbooks and troubleshooting guides
- Maintain application and API documentation
- Contribute to improvements to both internal and client facing collateral
- Design, implement, and maintain best-of-breed in-house and/or 3rd party tools to automate common DevOps functions and workflow
- Work closely with Development to define and maintain QA standards and procedures
- Ensure all releases have completed required pre- and post-release QA checks and testing
Experience:
- Minimum 5 years of experience in Site Reliability Engineering
- STEM background with an interest in financial markets
- Experience programming in scripting languages, Python preferred. Working knowledge of Bash, Perl, etc.
- Debugging-level knowledge of Java or C/C++ is a strong positive.
- Familiarity with SQL and RDBMSs, e.g., SQL Server, MySQL, Oracle, DB2
- Knowledge of basic network functionality, e.g.: protocols such as TCP/IP, UDP, ICMP; MAC addresses, IP packets, DNS, OSI layers, and load balancing – especially at the OS level.
- Basic network troubleshooting at the OS level, e.g., ping, traceroute, dnslookup, telnet, mdump, ifconfig
- Strong skills navigating in a Linux environment, including shell scripting
- Strong debugging, troubleshooting, and problem-solving instincts
- Familiarity with configuration management systems such as Ansible or Salt Stack.
- Familiarity with monitoring and debugging CI/CD systems.
Specific Skills:
- Excellent communication skills are paramount
- Familiar with system management, software development, and change management best practices
- Familiar with information security best practices
- Experience working in a diverse, team-focused environment
Education:
- Bachelors in STEM related field required
Why Cboe/Hanweck?
At Cboe/Hanweck, there is tremendous potential to learn, grow, and seek advancement, while also contributing to policies, decisions, and the direction of the company. We offer extremely competitive compensation and benefits, and provide a highly open, honest, and fun work environment.
The Cboe Experience
Whether you are just beginning your career or are a senior-level professional, working at Cboe will offer you countless opportunities to develop skills, make an impact through meaningful contributions, and gain rich experiences at an accelerated pace. By working collaboratively with smart, genuine and hardworking colleagues, you will build enduring relationships through frequent collaboration that will serve you well throughout your career, regardless of your chosen path. And, along your exceptional career journey at Cboe you’ll receive amazing benefits and robust rewards.
Equal Employment Opportunity
We’re proud to be an equal opportunity employer – and celebrate our associates’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
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