Women Impact Tech

SR. Tech Lifecycle Management

    Remote

Full Time
Remote

JOB DESCRIPTION:

Under minimal technical and leadership direction this individual contributor will works with various technology areas to oversee Technology Lifecycle Management activities (n-1, end of life (EOL), end of support (EOS) etc). Engages/Co-ordinates with cross functional team of technology subject matters experts to understand the technology landscape and identify/monitor/escalate risk pertaining to EOL or EOS. Accountable for overseeing projects that are high in priority, visibility and/or complexity. Ensures efforts within this space are defined, tracked, and communicated in a consistent and effective manner aligned to set standards. This role will have significant influence over our tech lifecycle management & governance framework as we define it.

Essential Duties & Responsibilities

  • Partners with various technology areas to ensure a comprehensive list of technology attributes is in place and being regularly reviewed and updated.
  • Collaborates and co-ordinates with others on the team to ensure technical needs are being addressed and End of Life or End of Support risks are being mitigated.
  • Drives and monitor status for any End of Life and End of Support products that are being addressed / actioned.
  • Leads EOL or EOS governance meetings to drive consensus around prioritizing risk mitigation work.
  • Proactively communicate early and clearly, issues with upcoming End of Life or End of Support and provide transparency to these items at senior leadership level.
  • Works with team, business and technical leaders to understand business operations and needs, in order to provide appropriate support. May make recommendations to improve processes and standards.
  • Assists in scoping out projects and continues to monitor progress to mitigate EOL risks.
  • Clearly and concisely socializes EOL/EOS mitigation plans and ensures buy-in at areas of technology
  • Prepares and may present at steering committee meetings to ensure and helps to ensure the scrum / delivery teams are aligned and prepared to participate.
  • Manages, and maintains comprehensive, accurate plans and schedules, and escalation management defined by governance standards.
  • Maintains, socializes and enforces CNA governance standards. Participates in improving the overall delivery model through consistent feedback loop and Information sharing.
  • Exhibits and promotes collaboration and knowledge sharing; shares industry best practices, and addresses problems or concerns.

Skills, Knowledge & Abilities

  • Proven experience with Project Management and Business Analyst
  • Advanced computer skills including Microsoft Office Suite and other business-related software systems.
  • Ability to manage multiple priorities and work independently to achieve team goals.
  • Excellent communication and interpersonal skills to work effectively with peers, clients, Technology management, and be an effective member of cross-functional teams. Ability to present and contextualize information and data that can be consumed by senior leaders and C-Suite executives.
  • Requires strong diplomacy skills to guide, influence and convince others. Explains complex information and works to build consensus.
  • Knowledge of Technology and Operations processes and operating models, coupled with a good understanding of assigned business areas/portfolios.
  • Ability to make tactical decisions and provide input and recommendations related to project approaches and execution.
  • Strong attention to detail, problem-solving and analysis skill sets.
  • A solid understanding of the insurance industry, its products, practices and operations.

Reporting Relationship

  • Typically Director or above

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA’s benefits, check out our Candidate’s Guide.

Education & Experience

Bachelor’s degree in a related discipline such as Computer Science, Information Technology, business, or equivalent work experience

Typically a minimum of seven  years’  of related work experience in multiple areas of technology including project / program management

Familiarity with Technology Lifecycle Management activities and phases (n-x, End of life, End of Support)

Understanding of contract options as it pertains to technology lifecycle management.

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