Women Impact Tech

Site Reliability Engineer

    Seattle, WA

Full Time

The Role

We are looking for a Site Reliability Engineer (SRE) will work as a member of the Development Security Operations (DevSecOps) team to build, manage and automate our AWS infrastructure and related systems. A key part of the role is championing and leading infrastructure as code and helping software engineers to gradually assume full-stack ownership of their applications and related infrastructure.


  • Design and maintain cloud infrastructure that is secure, scalable, and highly available on AWS
  • Work collaboratively with Software Engineering to define infrastructure and deployment strategies and requirements
  • Build processes, templates, and systems to provide “Guard rails and Safety Nets” for Software Engineering to safely assume full stack ownership
  • Provision, configure and maintain AWS cloud infrastructure defined as code
  • Ensure configuration and compliance with configuration management tools
  • Administer and troubleshoot Kubernetes clusters and workloads
  • Build and maintain operational tools for deployment, monitoring/alerting, and analysis of AWS infrastructure and systems
  • Participate in on-call support of Conversica core infrastructure services


  • At least 3-5 years of experience building and maintaining AWS infrastructure, including but not limited to VPC, EC2, RDS, Security Groups, IAM, EKS, CloudFront, S3, Lambda
  • Strong understanding of security frameworks such as SOC2, CCPA, and ISO 27001 from a design, compliance, and auditing perspective
  • Hands-on experience deploying and managing infrastructure with Terraform
  • Solid foundation of networking and Linux server system administration experience
  • Experience developing and maintaining CI/CD workflows with tools such as Gitlab, Jenkins, Bamboo, etc.
  • Experience with Kubernetes, Gitlab CI/CD, and deploying applications on AWS
  • Ability to learn/use a wide variety of open source technologies and tools
  • Strong bias for action and ownership
Conversica is an equal opportunity employer and values diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.
Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Conversica does not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or company that does not have a signed agreement with Conversica.

Meet Conversica

Conversica is the pioneer and leading provider of Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale. Conversica Intelligent Virtual Assistants are AI-powered, SaaS-based software applications that serve as virtual team members and autonomously engage contacts, prospects, customers, or partners in personalized human-like, two-way interactions to drive towards the next best action across the customer revenue lifecycle; whether that’s scheduling a sales meeting, gauging interest to buy additional products or services, or politely but persistently collecting overdue payments.
Reaching out to over 100 million people on behalf of thousands of companies, Conversica Intelligent Virtual Assistants are built on a proven and patented intelligent automation platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage prospects over multiple communication channels and in multiple languages.
Winning multiple awards including Inc. 5000 fastest growing companies and recognized by Gartner as a Cool Vendor, Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital and is headquartered in Foster City, California in Silicon Valley with additional US offices in Seattle and Bellingham, Washington.