Women Impact Tech

Product Manager


Full Time

About the Role:

Who we are
Fuze is in the business of collaboration. We enable our customers to communicate any way that fits their needs—from calling and messaging to video and meetings. It’s our job as a product team to create experiences, informed by the users themselves, that solve their needs and deliver an excellent communications experience.


You’ll be owning multiple experiences and products at Fuze, and you’ll have a great team that has your back. You will be working closely with other Product Managers, our User Experience team, our UX Researchers, and a top-notch Engineering organization to make this vision a reality.


Who you are
We are looking for an individual who thrives in collaborative environments to drive our strategy and product line for IT Administrators. It will be your job to understand our customer’s needs and pains, develop the strategy for building and optimizing outstanding provisioning and administrative workflows, and develop and execute on a roadmap of tools and features.


One of the core value propositions of the Fuze offering is a belief that our customers should feel empowered to communicate, collaborate, and get things done whenever and wherever they choose. The Product Manager is a critical role at the center of that promise. This is a job for a curious, collaborative product leader. The ideal candidate will have B2B software, and UX experience, and the ability to work collaboratively in cross-functional teams and timezones. We’re a very small, flat, and fast organization and are dedicated to empowering every Product Manager to be as successful as possible.


  • Work with Engineering, Product and Design UI/UX to identify and bring new concepts into consideration and flesh out ideal solutions
  • Collaborate with the Design UI/UX team to conduct product user research when necessary to identify critical or deep product user requirements for various solutions
  • Collaborate with Engineering and Design to finalize solution concepts that achieve product and user requirements; align with teams and present to senior staff
  • Make recommendations for difficult tradeoffs relating to product features, cost and schedule Evangelize our experience portfolio internally and externally
  • Maintain and prioritize our administrative tooling roadmap and strategy
  • Track various competitive and industry solutions that are critical path to the Fuze vision
  • Influence the strategy, feature set, and product roadmap for Fuze’s features and services across all platforms from desktops to web.
  • Present strategy and vision to a diverse group of stakeholders, from customers to internal teams to senior management
  • Work with Marketing and PR to communicate features and benefits of Fuze experiences to consumers and partners
  • Work within the Sales and Product Marketing team to ensure our scenarios are being talked about across our portfolio

Desired skill and experience

  • 3+ years of Product/Program Management experience
  • Self-starter and outcomes focused
  • Understanding of web, mobile, and communication products
  • Experience working with Design as partners to identify and create customer journey
  • Ability to work cross-functionally with sales, marketing, operations, and product development teams
  • Ability to prioritize and articulate hard tradeoffs
  • Demonstrated skills in developing product roadmaps & functional specifications, launching new products, developing go-to-market strategies
  • Excellent organizational, presentation and writing skills
  • Skilled at communicating across functions (at all levels) of an organization and with customers
  • Data-driven, knows how to look at user data and metrics to make the best decisions for the product
  • Ability to work both independently and collaboratively as part of a team

Why you should work here

  • Support remote and hybrid work to allow for flexibility
  • Generous PTO and family leave
  • Individual learning and development benefits
  • Strong benefits plans including flexible medical, dental, vision, and life insurance plans
  • Passionate, supportive, and diverse work environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Meet Fuze

Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney.