Women Impact Tech

Solutions Engineer

    Remote

About the Role:

imgix is looking for a Solutions Engineer to join our team and help our sales team deliver best-in-class onboarding and implementation experiences to our rapidly growing customer base. Since imgix is an API-first solution, implementations can be similar, but hardly ever the same for our customers. You’ll maintain and develop relationships with imgix customers by leading the technical pre-sales relationship, demonstrating the product, and recommending best practices for integrations. We work with all sizes and sorts of companies, so you’ll be communicating with everyone from a front-end engineer to a marketing director to a CEO.

What We're Looking For:

  • Relevant experience in pre- or post-sales solutions engineering of a complex, technical product
  • Previous roles may have been with an agency, a solutions engineer/architect, or web consulting
  • Interested in understanding customers’ technical and business use-cases for image optimization in order to craft a solution that best fits their needs
  • Excellent written and verbal communication skills to gain customer confidence
  • Experience with web development technologies (some of JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) and REST APIs
  • Experience with implementing responsive image solutions (srcset, sizes, picture, etc), preferred if experience is with on-the-fly image services such as imgix
  • Experience with image editing software such as Photoshop is plus
  • Problem solver with a positive attitude always looking for ways to make a big impact

What You'll Be Doing:

  • Develop pre-sales demos, proofs of concept, and code examples to help Account Executive’s show the value of imgix to prospective customers
  • Offer implementation support, code review, and best practices to new and existing customers to maximize the value of imgix
  • Develop, review, and troubleshoot production-level code for new and current imgix customers.
  • Analyze customer codebases and service usage in order to provide insight and guidance into optimal usage of our service
  • Write code samples demonstrating the use of our APIs and SDKs
  • Work cross-functionally with engineering, sales, marketing, product, and support teams

Nice to have:

  • Prior software engineering experience
  • Experience with imgix or image optimisation tools
  • Participation or presentation at conferences of any kind
  • Experience organising a company’s presence at a conference or event (e.g. meetups)

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top-tier image delivery platform tightly coupled with imgix’s proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

Under normal circumstances we are located in downtown San Francisco, close to BART and Caltrain. With COVID, we are working remotely and will be remote-friendly going forward even after the pandemic is under control and we can return to the office. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, parental leave is available and highly encouraged, and salaries are commensurate with experience. We also provide engineers with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, and gear to develop on.

Meet imgix

imgix is the leading provider of on-demand image processing for websites and mobile apps. imgix’s API gives developers the power to perform image transformations at scale — from simple crops and compression to changing color profiles and adding watermarks — in real time before an image is served.