At projekt202, we solve our clients’ business challenges by creating experiences that engage, innovate, disrupt and delight. Our team is passionate about human-centric experience strategy, design and development and enjoys delivering amazing concepts and digital solutions for our clients. We have fun and enjoy hanging out with each other in a culture that supports and celebrates our diverse talents, backgrounds and skills.
*You put users at the center of every decision
*You listen, learn and lead
*You ask “Why” and “What if?” You can often be heard saying “Yes and…”
*You are flexible, collaborative and welcome differing perspectives
*You thrive in uncharted territory and push at your comfort zones
*You lead in a way that inspires your colleagues and earns the respect of our clients
*You are an authentic, personable communicator.
About Experience Strategy at projekt202
At projekt202, experience strategy is based on evidence, with a focus on generating insight through observing customers and users in their contexts: offices, homes, shopping malls, agricultural fields, etc. Our team expertly synthesizes this observational data and distills actionable meaning and perspective-shifting insight from it. We combine this comprehension of people and what they’re motivated by with an understanding of the client’s business goals, and generate new opportunities through these twin lenses. These are the primary inputs and process through which we create a strategy for the customer or user experience.
The work of the Experience Strategy & Insight team often informs software product and portfolio strategies, as well as customer experience strategies for marketing and innovation teams. Experience in these domains is a key consideration for the position.
The Experience Director ESI focuses on supporting the Director of ESI with internal initiatives and team management responsibilities as well as running day-to-day direction for multiple client engagements. The Experience Director must have the important balance of having a great understanding of projekt202’s experience strategy and design methodology, strong internal and client communication skills and a good familiarity with the other service offerings of projekt202. Experience Director’s are expected to work on client projects 80% of the time.
If this sounds like you, let’s talk. Please visit www.projekt202.com to learn more about our methodology and culture to see why you should join us on this amazing journey.
We are an Equal Opportunity Employer. Direct applicants only, no agency submittals please.
At this time, projekt202 does not provide sponsorship.
At projekt202, we’re broad-minded, curious, inclusive and passionate about building better software experiences for people everywhere.