Senior Technical Product Manager, Supportability
Seattle, WA
About the Position
In this role, using your people and technical leadership skills you will define the product strategy and delivery order for features and capabilities that our customers desperately need, and make that vision real through relentless product execution. This critical position reports to the Area Product Manager who is accountable for product strategy for the entire Qumulo Core product line.
The Senior TPM acts as product owner and product manager for customer support scrum and technical content development teams. As a PO they are responsible for defining what’s most important for one or more engineering scrum teams and ensuring those priorities are delivered by the product. As a product manager they are responsible for defining monetization, messaging, sales, and support strategy for their product/feature/service, and driving that strategy to execution through those partner teams.
Finally, the Senior TPM is accountable for setting and reporting on the objectives and key results for capabilities, products, and services they build.
Responsibilities
- Work with customers, sales teams, engineers, and partners to articulate the most important customer problems for Qumulo to solve for massive scale file data workloads
- Co-invent file data software capabilities and products with engineering and other product leaders
- Lead product development efforts as a product owner for one or more scrum teams
- Analyze and report on the success of our file products and adapt product plans to drive customer delight and sales success
- Evangelize our file data offering to build excitement internally and externally (including customer meetings, sales trips, conferences, and creating written/video content)
- Collaborate with go to market teams to ensure that we have tight alignment across product, sales, marketing, finance, and operations as we bring new products to market
- Envision and model pricing, cost, and business models for products and capabilities that will delight customers and build long term business value (where appropriate)
Qualifications
- Bachelors in Computer Science or Engineering, or equivalent relevant work experience
- MBA not required but preferred
- Minimum of 5 years Product Management experience
- Track record of defining a product strategy in an ambiguous and matrixed environment and then delivering on that plan
- Demonstrated ability to lead through influence
- Demonstrated ability to analyze complex business problems and design monetization models
- Strong communication skills with proven ability to coordinate with engineering, customers and other stakeholders
- Understanding of modern software development practices, such as iterative software development, continuous integration/continuous test/continuous deployment engineering
Key Benefits
- Excellent healthcare coverage
- Parental leave
- 401K investment plan
- Unlimited paid time off, strongly encouraged to take at least 3 weeks per year
Other Details
Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sex, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.
Please note that employment at Qumulo is contingent upon completion of a satisfactory background check.
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Meet Qumulo
Qumulo is the leading file data platform for multi cloud environments, providing unrivaled freedom, control, and real-time visibility for file data at massive scale. Fortune 500 companies, major film studios, and the largest research facilities in the world trust Qumulo to help them innovate with their mission-critical digital files. The Qumulo experience makes file data management simple with continuous new features, a single solution for all workloads, and access to customer success experts on your schedule.
At Qumulo we are building an open and collaborative culture where people can do their best work with customers as our magnetic field. We act as owners, we share by default, we are data driven and experimental and as an inclusive workplace, we welcome and celebrate multiple points of view. As part of our culture we believe diversity drives innovation.