We are looking for a VP of Product Management to scale our product and team through this next stage of growth. Reporting to our COO, the VP of Product Management will have the unique opportunity to define Starry’s biggest growth and customer experience programs and align product needs and engineering resources to develop services against them.
This key role will sit in the Service side of the organization, working with operations, sales, & marketing on one side and engineering on the other. The VP will be responsible for developing products, tools, and systems (plans, web, mobile, internal tools, add-ons, MRP systems, OSS and BSS systems, installer apps, additional product offerings) that drive growth and scale for the business, and, most importantly, continually improve our customers’ and internal users’ experiences. It will entail full ownership of the product roadmap and product definition to get there.
This position offers in-office or in-office/work from home hybrid, with some travel required. The role can be based out of our Boston office with about 30% travel to our New York office, or vice versa.
Starry is a rapidly growing internet service provider and we are proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.
Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Welcome to Happy Interneting.
We love the internet, but not the complicated plans, bloated bundles, and poor service. So we reinvented it from top to bottom. Starry is a different kind of internet service. We use next-generation technology to beam nothing but lightning-fast internet. And we’ve designed everything around the simple goal of making your internet life happier.
We’re looking for uncommonly talented and voraciously curious people ready to revolutionize the way the world gets online. We’re made up of engineers and designers and developers and musicians and even a couple goat herders. Now all we need is you.