Women Impact Tech

Senior Design Researcher / Design Researcher

    Los Angeles, CA, Remote

About the Role:

We design and quickly mainstream field-tested civic engagement innovations with and for nonprofits amplifying the power of historically disenfranchised communities. We do this because we believe that nonprofits doing innovative civic engagement work will build a more equitable and just society.

Our organization was born in the wake of the 2016 election as a grassroots, volunteer-led initiative. Over the next four years, our work took off and we became a team of 30 full-time staff in 2020. From 2016 to 2020 our work focused singularly on designing and quickly mainstreaming field-tested voter engagement innovations that spark non-activists to mobilize their friends to vote. We succeeded in developing and quickly mainstreaming a suite of elegant, user-friendly and non-proprietary innovations that RCTs suggest yielded over 15,000 net votes in historically disenfranchised communities. As one example, we designed and quickly mainstreamed ‘polling place vote tripling’. Dozens of major partners used this innovation in 2020, including When We All Vote and Fair Count, ultimately resulting in over 10,000 canvasser-hours of polling place vote tripling that produced tens-of-thousands of relational conversations. This innovation was featured in The Washington PostThe New Yorker, and The New York Times.

The Opportunity

We are looking to hire a Design Researcher or Senior Design Researcher to work closely with our Civic Engagement Partnerships team as we refine and further scale our two vote tripling tactics to boost voter turnout in partnership with leading voter engagement groups. The Design Researcher or Senior Design Researcher will play a critical role working with national, state, and local partners to optimize our existing tactics so that they produce more net votes by making those products (a) higher impact and (b) easier for our partners to implement at scale.

Our tactics are simple, elegant, and field-tested, and can be quickly mainstreamed. The two existing tactics in the Design Researcher/Senior Design Researcher’s portfolio are the voter engagement tactics we designed based on behavioral science research and field-testing, and then scaled in 2020:

1. Vote tripling: asking voters to take a pledge that they will remind three friends to vote, then asking the voters to name the three friends they’ll remind; the voters receive a personalized reminder before Election Day.

a. Canvassing vote tripling: collect vote tripling pledges while going door-to-door or talking to many potential voters in high-traffic areas such as outside of a concert or supermarket

b. SMS vote tripling: collecting vote tripling pledges via texting, including by (1) reaching out to voters who have already voted early and asking them to remind three friends to vote (“Early voter SMS vote tripling”); (2) reaching out to voters who have not yet voted (“Classic SMS vote tripling”)

c. Other forms of vote tripling: collecting vote tripling pledges over the phone, or over social media platforms like Instagram, Facebook, etc.

2. Polling place vote tripling: asking voters who have just cast a ballot to stop and immediately text 3 friends to remind them to vote before leaving the polling place

Examples of questions the Design Researcher might tackle include:

1. How can we design canvassing vote tripling (e.g. scripts, implementation practices, etc.) to make it easy for canvassers to implement, collect the maximum pledges, and yield the greatest impact?

2. What design of SMS vote tripling (e.g. scripts, implementation practices, etc.) yields the greatest engagement (and impact) in bilingual and non-English speaking communities?

3. How can we optimize engagement (and impact) on digital platforms?

A successful candidate will be:

1. Excited about the opportunity to marry organizing with innovation

2. Driven to help organizations that serve historically disenfranchised communities succeed in their missions to engage with voters

3. Experienced in user research,  human-centered design, or similar fields

**Please note that due to the nature of our work we are unable to hire any individuals who aren’t US Citizens or who don’t currently have green cards.**

This role is full-time. We’re open to either a short-term or long-term contract.

Responsibilities:

  • As a Design Researcher/Senior Design Researcher, you will play a crucial role in optimizing and improving our two existing tactics to foster their widespread adoption in the progressive ecosystem. Your responsibilities, in partnership with the Civic Engagement Team, include (but are not limited to):
  • Creating a product roadmap for our existing tactics, with a priority on where we can add the most value (in terms of net votes generated) through refinements; build team-wide consensus around roadmap for product improvements.
  • Developing feedback loops in our products, in collaboration with our execution partners, to constantly evaluate their effectiveness.
  • Designing experiments to test the effectiveness of product refinements.
  • Determining the right metrics to track and optimize - as well as ways to measure those metrics - to ensure we are solving real problems for our users.
  • Conducting user interviews to ensure our products are meeting users’ needs.
  • Developing systems to ensure our products are culturally competent and can be deployed effectively in all types of communities.
  • Writing, editing, and publishing reports and write-ups about our work.
  • Working with our civic engagement team (who work hand-in-hand with partners to ensure their success in implementation) to translate the results of our research into tangible & actionable next steps, including designing new tools and training materials for users.
  • Working with our civic engagement team on partner implementations of new experiments.

Qualifications, Skill Sets, & Values

  • Requirements For The Role:
  • 3 - 8+ years of experience in human-centered design, user research, or design strategy.
  • Experience managing complex projects and an ability to manage multiple projects simultaneously.
  • Proficiency with contemporary research, design and prototyping tools and methods.
  • High empathy, allowing for an ability to understand the experience of a volunteer, canvasser, and voter.
  • Strong communication skills demonstrated by the ability to write and speak clearly (and in a way that would be accessible to lay-persons) and succinctly about experimental research and the results of that research.
  • Requirements For The Organization:
  • Commitment to working with and for teams of diverse individuals, and, through our work, to reducing disparities in whose voice is heard in the electoral space.
  • Demonstrated awareness of one’s own cultural identity and ability to build relationships and collaborate across lines of difference.
  • Ability to work collaboratively across a variety of teams and stakeholders.
  • Commitment to the mission of the organization to design and quickly mainstream field-tested civic engagement innovations with and for nonprofits amplifying the power of historically disenfranchised communities.
  • A positive attitude - VoteTripling.org is a start-up and we are looking for a candidate who is adaptable and interested in working in a dynamic, mission-driven environment.
  • Preferred but not required:
  • Experience building partnerships and fostering buy-in, for example, through prior roles in external relations, sales, strategic partnerships, or consulting.
  • Experience with quantitative research and analysis, including A/B testing.
  • Experience working for a political campaign or voter turnout organization.

Compensation & Benefits

  • Compensation. Based on years of relevant work experience, between $100,000-$130,000.
  • Paid time off: Roughly 40 days of paid time off each year. Specifically, all federal holidays are PTO, each employee accrues two days of PTO per month (capping out at 24), the days from December 24 to January 1 are PTO, and a day of PTO when your birthday is on a workday.
  • Comprehensive medical, vision, and dental benefits: Our medical plan option covers you with a generous PPO plan with a $1,000 deductible at no cost to you. In addition, we offer generous paid family medical leave / parental leave.
  • Retirement benefits: After 3 months of service, we automatically contribute 4% of your base salary to your retirement account every pay period (2x per month).

Reasons to Love this Role

  • Opportunity to build a startup. In many ways, VoteTripling.org is starting a new startup in 2021, so we hope you are excited about being scrappy, working across multiple departments, and learning as we grow!
  • Novel blend of research<>program. Research departments are often siloed from programmatic departments. That’s not the case at VoteTripling.org. Our research team works hand-in-hand with our programmatic team to design and disseminate innovations that address the most critical challenges facing the progressive movement. Our Design Researcher will be able to work at this exciting intersection of research and implementation.

Application Instructions

  • Women, People of Color, People with Disabilities, and LGBTQ people strongly encouraged to apply. Applications will only be accepted electronically.
  • Please read this Washington Post article and listen to this podcast to familiarize yourself with our work.
  • Submit a resume to the application page.
  • Submit responses to short answer questions (in lieu of a cover letter) to the application page.
  • Applications will be reviewed on a rolling basis, and accepted through early August.

Timeline

  • We are utilizing a rolling application review process and may consider late applications from exceptional candidates, but we intend to close this application by early August, 2021.

Meet VoteTripling.org

We design and quickly mainstream field-tested civic engagement innovations with and for nonprofits that amplify the power of historically disenfranchised communities.